Return Policy

New, Unused, Unopened purchases may be returned for a full refund (less shipping costs) within 60 days of purchase, but 30 days from the delivery date.  

Shipping the return is the responsibility of the customer.

Please email us connect@oxbowaudio.com to obtain a return authorization to include with your return.

Unfortunately, if the item is used, damaged from use or has wear markings it may not be returned.

A 15% restocking fee applies to all returns that have been opened and used. If the item shows other signs of use, fee may be higher.